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Warranty & Policy

Please read the following terms & conditions carefully. These terms & conditions apply to anyone using our service at . By using the website it is confirmed that you accept the terms and conditions mentioned herewith.

Category Returns Window, Actions Possible and Conditions (if any)
All Mobiles (except Apple / Beats, Google phones)
Electronics - (except Apple / Beats, Google, Realme, Samsung, JBL& Infinity, Epson, HP, Dell, Canon, MI Products (Tablets,Laptops, Smart Watches)
All Small Home Appliances (Except Chimney, Water Purifier, Fan, Geyser)
10 days Replacement only
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.
In any case, only one replacement shall be provided.
Mobile - Apple & Google.
Electronics - Apple / Beats, Google, Realme, Samsung, JBL & Infinity, Epson, HP, Dell, Canon & MI Products (Tablets,Laptops, Smart Watches)
10 days Replacement only
For all functionality related issues, do contact the brand authorized service centre directly.

Authorized Service Partner Locator :

Apple / Beats - https://locate.apple.com/in/en

Google- https://support.google.com/pixelphone/answer/7173456?hl=en-GB

Realme - https://www.realme.com/in/support/services

Samsung - https://www.samsung.com/in/support/service-center/

JBL & Infinity - https://support.jbl.com/in/en/customer-service/service-centres.html

Epson - Please reach out to 1800 425 00 11 to contact the brand authorised service centre.

HP - Please reach out to 18002587170 to contact the brand authorised service centre.

Dell - www.support.dell.com o Canon - Please reach out to 18601803366 to contact the brand authorised service centre

MI - Please reach out to 1800 103 6286 to contact the brand authorised service centre.

For any other issues with the product you may contact Galaxyemall - Galaxyemall’s 24×7 Customer Care