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Category | Returns Window, Actions Possible and Conditions (if any) |
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All Mobiles (except Apple / Beats, Google phones)
Electronics - (except Apple / Beats, Google, Realme, Samsung, JBL& Infinity, Epson, HP, Dell, Canon, MI Products (Tablets,Laptops, Smart Watches)
All Small Home Appliances (Except Chimney, Water Purifier, Fan, Geyser)
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10 days Replacement only
In order to help you resolve issues with your product, we may troubleshoot your product either through online tools, over the phone, and/or through an in-person technical visit.
If a defect is determined within the Returns Window, a replacement of the same model will be provided at no additional cost. If no defect is confirmed or the issue is not diagnosed within 7 days of delivery, you will be directed to a brand service centre to resolve any subsequent issues.
In any case, only one replacement shall be provided.
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Mobile - Apple & Google.
Electronics - Apple / Beats, Google, Realme, Samsung, JBL & Infinity, Epson, HP, Dell, Canon & MI Products (Tablets,Laptops, Smart Watches)
|
10 days Replacement only
For all functionality related issues, do contact the brand authorized service centre directly. Authorized Service Partner Locator : Apple / Beats - https://locate.apple.com/in/en Google- https://support.google.com/pixelphone/answer/7173456?hl=en-GB Realme - https://www.realme.com/in/support/services Samsung - https://www.samsung.com/in/support/service-center/ JBL & Infinity - https://support.jbl.com/in/en/customer-service/service-centres.html Epson - Please reach out to 1800 425 00 11 to contact the brand authorised service centre. HP - Please reach out to 18002587170 to contact the brand authorised service centre. Dell - www.support.dell.com o Canon - Please reach out to 18601803366 to contact the brand authorised service centre MI - Please reach out to 1800 103 6286 to contact the brand authorised service centre. For any other issues with the product you may contact Galaxyemall - Galaxyemall’s 24×7 Customer Care |